Festival Pass

Our terms of sale were updated in 2024. Please read them carefully before purchasing your festival pass. By booking a Hadra Trance Festival pass, you agree to respect the health and safety protocol in effect on the date of entry to the festival site, which may be modified at any time in line with the latest legislation and directives.

general terms and conditions of sale
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general terms and sales conditions

To be valid, this e-ticket (electronic ticket) is subject to Billetweb’s general terms and conditions of sale, and to the conditions listed below, which you accept without reservation when ordering.
 
The only way to purchase a valid ticket is via the official hadratrancefestival.net website, the billetweb platform and our partner ontours.fr. 
 
Only our official partners (see bottom of page) have the right to organize contests with free tickets. We will never ask for your payment details, only your name and e-mail address.

PURCHASE, RESALE AND REFUND

4-day Pass: €160 incl. tax
 
4-day OnTour Pass: €155 incl. tax (with Pass + Bus offer)
 
3-day pass: €140 incl. tax (on sale from the end of June 2024)
 
  • After payment, you will receive your presale in the form of an e-ticket with a number and a barcode. Print out this e-ticket or save it on your phone and present it at the event entrance to obtain your wristband.
  • Only this wristband will give you free access to the different areas of the festival, as well as allowing you to leave and return if you wish.
  • It is essential to keep your wristband intact at all times. Wristbands that are damaged, cut, glued, etc. may be considered invalid and will result in your removal from the festival site, without reimbursement or compensation of any kind.
  • Pre-sales for this event are NOT nominative.
  • The ticket number and barcode guarantee that only one person will be allowed through the gate.
  • Only the first person to present an e-ticket will be considered its rightful owner and will be admitted to the event. Keep your e-ticket in a safe place.
  • Hadra Trance Festival tickets are NON-REFUNDABLE.
  • Hadra Trance Festival tickets are NOT RETURNABLE.
  • Buy your tickets only at official outlets.
 
DO NOT BUY YOUR E-TICKET FROM A STRANGER. YOU WILL HAVE NO GUARANTEE OF VALIDITY AND ACCESS TO THE EVENT MAY BE DENIED.
In accordance with article L 121-21-8 of the French Consumer Code, tickets for shows are not subject to a right of withdrawal.
 
Tickets for the Hadra Trance Festival are NON-REFUNDABLE.
 
However, during the ordering process, it is possible to subscribe to Billetweb’s “Meetch” insurance contract. More info here.
 
In the event of cancellation of the Hadra Trance Festival, only the ticket price (excluding rental fees) will be reimbursed by the organizer, and only to the persons who purchased the tickets. In this case, the terms of reimbursement will be defined at a later date.
 
No refunds will be made in full or in part in the event of a change to the program.
It is forbidden to reproduce, use a copy, duplicate or counterfeit E-tickets or bracelets with a view to reselling them, under penalty of criminal prosecution.
 
Any order made using an illicit means of payment to obtain an E-ticket will result in criminal charges and the invalidity of the E-ticket.

PAYMENT OPTIONS

The support rate means participating a little more than the basic rate to support Hadra’s associative project and contribute to the development and sustainability of the festival and our other parallel activities: TranceMission workshops, Hadra Records and Hadra AlterVision Records labels, artist support, development of psychedelic culture, etc.
 
By choosing this rate, you benefit from a “support” membership to the Hadra association: an opportunity to actively contribute to the association’s development!
 
You can choose a “support” rate pass at +5, 10, 20 or 50 €.
During the ordering process, you will be given the option of paying for your ticket in several instalments.
 
If you choose this option, for a ticket to be valid, all 2 payments must be made by 1 June 2024, according to the schedule you agreed to when you made your first payment.
 
ATTENTION: Failure to pay the full amount due will not entitle you to any refund of previous payments.
Did you recently celebrate your 18th birthday? Good news, the Culture Pass allows you to get your festival pass for free.
 
To take advantage, you need to:
 
Be 18 this year (or last year if you have enough credits left)
Download and register for the ” Culture Pass ” application
Reserve a festival pass
 
https://pass.culture.fr/nosapplications/ 
 
Culture Passes may go on sale at slightly different times from normal passes.

PASS DURATION

Indeed, due to the setup of the festival site and the event’s atmosphere, except for occasional checks by security guards, there are no systematic checks on stage access.
 
It is impossible for us to know who is leaving as agreed, and who is staying longer than expected.
 
Access to the campsite (including toilets and showers) and parking lots is included in all passes. Access to these areas is only allowed to ticket holders with a valid pass.

Festival ACCESS

FREE access to the festival for minors UNDER 13 years old, accompanied by a parent or guardian who has completed a waiver at the ticket office and complies with the specific protocol set up by the organization.
 
Minors are only allowed to enter the Hadra Trance Festival if accompanied by a parent or guardian (please enclose supporting documents and/or family record book).
 
Valid photo ID may be requested at the festival entrance to prove your age.
 
Unaccompanied minors will not be admitted to the festival, and will not be entitled to a refund of their ticket. The appropriate authorities will be notified so that the minor can be safely escorted home.
 
This year, in order to improve our reception arrangements, and in agreement with the prefectural authorities, we ask you to fill in a document at the ticket office specifying :
 
  • The contact details of the legal guardian attending the festival (surname/first name/telephone number), together with a copy of his/her ID,
  • The child’s first and last name,
  • An off-site emergency contact (last name / first name / telephone number).
Each minor will receive a festival access bracelet, as well as a second bracelet specifying his or her status as a minor, and a ‘choker’ badge, to be kept for the duration of the festival, with the information required for identification of the minor and the person responsible.
 
When you check in at the ticket office, our staff will also show you on a map the location of the three FFSS (Protection Civile) first-aid stations, which will serve as a meeting point in the event of a problem.
People with disabilities, whether permanent or occasional, who require the presence of another person, can benefit from an invitation for the accompanying person. You will still need to purchase a festival pass for the accompanying person, as the invitation is for the accompanying person.
 
All requests must be made in advance of the festival (no later than Monday August 12, 2024) using the “accessibility” form on our website.
 
The invitation will be issued in the name of the disabled person (if the accompanying person changes). To enter the festival, the disabled person and the accompanying person must present themselves together with the festival pass and identification for each person. If one person arrives before the other, he or she must wait for the other to enter the festival.
 
The accompanying person is subject to the same terms and conditions as the ticket purchased by the handicapped person.
CLAIM YOUR FREE ACCOMPANYING PERSON'S PASS

On-site rules and regulations

In conformity with regulations, animals are not allowed anywhere on the site.
 
Anyone bringing an animal onto the festival grounds (including campsites and parking lots) will be asked to leave the premises immediately with their animal, with no possibility of reimbursement.

Glass bottles and other glass containers are strictly forbidden on festival site. Fires are also forbidden on the festival and camping grounds.

Anyone using oppressive, sexist, racist, homophobic, validist, transphobic or grossophobic language or behavior is not welcome at the Hadra Trance Festival.
 
The organizers have the right to deny entry or to remove the wristband and escort away from the festival site, with no refund, partial or total, anyone who makes such remarks or acts.

Virus, CovidCOVID-19 TERMS

  • We care for the well-being, health and safety of our festival-goers, staff and suppliers. We rigorously follow the rules imposed by the French government to combat the spread of COVID-19.
    Given the health situation in France and the associated government measures, Hadra cannot guarantee that the festival will take place when tickets go on sale. In the event of cancellation, Hadra undertakes to inform the public as soon as possible.
  • There is a risk of transmission of COVID-19 in any environment or whenever people gather together. This risk increases in enclosed spaces or with large numbers of people. By purchasing a ticket for the Hadra Trance Festival, you voluntarily accept the risk of being exposed to, contracting or spreading COVID-19, as well as the fact that the Hadra association is not liable in the event of COVID-19 contamination and/or its possible consequences.airement le risque d’être exposé.e, de contracter ou de diffuser la COVID-19, ainsi que le fait que l’association Hadra ne soit pas responsable en cas de de contamination à la COVID-19 et/ou de ses conséquences éventuelles.
  • The Hadra association undertakes to comply with any legal obligations imposed on it by the government.
  • By purchasing a pass for the Hadra Trance Festival, you agree to abide by the health and safety protocol in force on the date of entry to the festival site; this may be modified at any time in accordance with the latest legislation and directives, or if necessary. These protocols may be communicated to you via various media, including but not limited to the Hadra Trance Festival website, by e-mail, in the event signage or by the event management team.
  • The impossibility or refusal to comply with the regulations in force will under no circumstances entitle the ticket holder to a refund. The same applies to any government measures introduced after the ticket purchase date and in force on the first day of the event.
  • The purchaser acknowledges that he/she is aware of possible changes in government measures and therefore of access to the site.
    We advise you to consult the Hadra Trance Festival website and/or social networks prior to your visit in order to be fully aware of any regulatory constraints.
  • Festival-goers agree not to take part in the event if they believe they are infected with COVID-19.
  • If you are positive for COVID-19 and this prevents you from taking part in the event, please inform the Hadra association (ticket@hadra.net) as soon as possible, and send us your proof of contamination within 2 days of obtaining this document.
  •  
    You will then be able to transfer your place to the person of your choice. To do so, please send us your E-ticket, your proof of identity and the surname, first name and e-mail address of the person to whom the new E-ticket will be sent by e-mail (ticket@hadra.net).

No transfer requests will be accepted after the festival gates have opened.

PERSONAL DATA AND IMAGE RIGHTS

The data and personal information you provide are necessary for the management of your order and for our commercial relations. They are kept for communication and information purposes.
 
In accordance with regulations on the protection of personal data, you can exercise your rights (access, rectification, deletion, opposition, limitation and portability where appropriate) by referring to the general conditions of sale of BilletWeb, which remains the sole owner of your personal data.
 
To enable us to identify you more easily, please provide us with at least the following information: surname, first name and e-mail address. Requests for access to your personal data must be accompanied by valid photo identification. Please specify the address at which we can contact you in all your communications with the Hadra association.
Anyone participating in the Hadra Trance Festival grants, free of charge, the right to fix their image and voice by means of photography or video and the right to use them on all communication media, physical or digital, in connection with said festival and/or the promotion of its activities, for a period of 10 years automatically renewed in the absence of refusal notified with three months’ notice, and on the territory of the European Union.
 
Ordering your presale for Hadra Trance Festival implies your full acceptance of the above conditions. If you have any questions about your presale, please contact ticket@hadra.net