General terms and conditions of sale

To be valid, this e-ticket (electronic ticket) is subject to BilletWeb’s general terms and conditions of sale, and to the conditions listed below, which you accept unreservedly when you place your order.

The only ways to buy a valid ticket are via the official hadratrancefestival.net website, the billetweb platform and our partner ontours.fr.

Only our official partners (bottom of page) have the right to organise competitions with free tickets. We will never ask you for your payment details, only your name and email address.

PURCHASE, RESALE AND REFUND

4-day Pass: €160 inc.

4-day OnTour Pass: €155 incl. VAT (with Pass + Bus offer)

3-day pass: €140 incl. VAT (on sale from the end of June 2024)

  • After payment, you will receive your pre-sale e-ticket with a number and a barcode. Print out this e-ticket or keep it on your mobile phone and present it at the entrance to the event to obtain your wristband.
    Only this wristband will allow you free access to the different areas of the festival, as well as leaving the festival and returning if you wish.
    It is essential to keep your wristband intact at all times. Any wristband that is damaged, cut, glued back on, etc. may be considered invalid and will result in your removal from the festival site, without reimbursement or compensation of any kind.
  • Pre-sales for this event are NOT nominative.
  • The number on the ticket and the barcode guarantee that only one person will be allowed through during the checks.
    Only the first person to present an e-ticket will be considered its legitimate owner and will be admitted to the event. Keep your e-ticket in a safe place.
  • Tickets for the Hadra Trance Festival are NON-REFUNDABLE.
  • Hadra Trance Festival tickets are NOT RETURNABLE.
  • Buy your tickets only at the official points of sale.
  • DO NOT BUY YOUR E-TICKET FROM A STRANGER. YOU WILL HAVE NO GUARANTEE OF VALIDITY AND ACCESS TO THE EVENT COULD BE REFUSED.

In accordance with article L 121-21-8 of the French Consumer Code, tickets for shows are not subject to a right of withdrawal.

Tickets for the Hadra Trance Festival are NON-REFUNDABLE.

However, during the ordering process, it is possible to subscribe to the Billetweb ‘Meetch’ insurance contract. Find out more here.

In the event of cancellation of the Hadra Trance Festival, only the ticket price (excluding hire costs) will be refunded by the organiser, and only to the persons who purchased the tickets. In this case, the terms of reimbursement will be defined at a later date.

A change in the programme does not entitle the holder to a full or partial refund.

It is forbidden to reproduce, use a copy, duplicate or counterfeit E-tickets or wristbands with a view to reselling them, under penalty of criminal prosecution.

Any order placed using an illegal means of payment to obtain an e-ticket will result in criminal prosecution and the invalidity of the e-ticket.